COVID-19 UPDATE
TO OUR VALUED CLIENTS
OUR HEARTS GO OUT TO ALL THOSE WHO HAVE BEEN AFFECTED BY THESE UNSETTLING TIMES. THE AVITEUR TEAM IS WORKING DILIGENTLY TO ENSURE THAT ALL THE NECESSARY SAFETY PRECAUTIONS ARE IN PLACE FOR THE HEALTH AND WELLBEING OF OUR CLIENTS.
OPERATIONS AND LOGISTICS
ITALY HAS ADOPTED A STRICT CODE OF CONDUCT FOR BUSINESSES AND CIVILIANS ALIKE. ALL OFFICE EMPLOYEES ARE WORKING REMOTELY AND WILL CONTINUE TO DO SO UNTIL FURTHER NOTICE. OUR PRODUCTION AND WAREHOUSE TEAMS HAVE IMPLEMENTED PREVENTATIVE MEASURES TO AVOID THE SPREAD OF THE VIRUS, INCLUDING REGULAR DEEP CLEANING AND SANITIZATION OF ALL SURFACES, WORKING IN STAGGERED SHIFTS AND OBSERVING RECOMMENDED SOCIAL DISTANCING PRACTICES. STAFF WEARS PROTECTIVE GEAR AT ALL TIMES TO ENSURE THE SAFETY AND CLEANLINESS OF YOUR PRODUCT.
YOUR PACKAGES
IN ADDITION TO OUR SANITIZATION AND SAFETY PROCEDURES, EMPLOYEES ARE REQUIRED TO WEAR GLOVES WHEN THEY COME INTO CONTACT WITH ANY PRODUCTS OR INTERNAL PACKAGING MATERIALS THAT WILL BE RECEIVED BY OUR CLIENTS. ALL PRODUCTS ARE EXPOSED TO UV LIGHT BEFORE SHIPPING IN ORDER TO ELIMINATE ANY SURFACE BACTERIA. OUR PREFERRED CARRIERS HAVE THEIR OWN PROCESSES WITH REGARD TO HANDLING AND NO-CONTACT DELIVERY TO ENSURE SAFE RECEIPT OF ALL PACKAGES. PLEASE SEE THE BELOW LINKS FOR THE MOST UP TO DATE INFORMATION WITH REGARD TO THEIR POLICIES AND SIGNATURE PROCEDURES IN CONNECTION WITH COVID-19:
YOUR ORDERS
DURING THIS TIME, WE CONTINUE TO PROCESS ALL ORDERS WITH THE SAME LEVELS OF SERVICE YOU HAVE COME TO EXPECT FROM AVITEUR. WE CONTINUE TO MONITOR ALL RELEVANT PUBLIC HEALTH AUTHORITY COMMUNICATIONS AND WILL REFLECT CHANGES AS NECESSARY TO ENSURE WE ARE OPERATING WITH THE UTMOST CARE.
IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING YOUR ORDERS, PLEASE CONTACT SERVICE@AVITEUR.COM. THANK YOU FOR PLACING YOUR TRUST IN AVITEUR.